How to Prepare for Holiday Shoppers

As the holidays approach, retail stores will see a significant increase in the number of customers visiting their stores. This is your opportunity to turn these shoppers into loyal customers and one way to do that is by maintaining a safe and friendly environment throughout the holiday season.

This is your chance to show consumers that you have a lot to offer not just during the holidays but also all year long. Offering good deals and a great shopping experience will increase sales and help your business grow. There are many ways to prepare for holiday shoppers but it starts with safety.

Prepare for Holiday Shoppers by Evaluating Safety Procedures

Safety is always at the top of the list but the holidays are a great time to evaluate your current safety procedures to see if you need to make any changes as you prepare for more shoppers. Depending on your particular type of business, you may need to increase security to keep your customers safe and to discourage theft, which also tends to increase during the holiday season.

Check the lighting throughout your store to avoid having dark areas that could pose a safety issue. With the increase in shoppers, you’ll need to order more merchandise so make sure you have enough employees to put up stock as it comes in. You don’t want boxes sitting around on the floor where they could cause someone to stumble and fall.

This time of year is an excellent time to replace worn floor mats that could also cause a safety issue. Worn entrance mats and runners cannot perform as well as they should. Combine their poor performance with the increase in shoppers and it can contribute to slip and fall accidents by allowing excessive dirt, debris and moisture to be tracked into your store.

You don’t want to find yourself in the middle of a lawsuit because someone fell and injured themselves so take precautions to protect your business. Here at FLoormatsystems.com, we have a wide variety of floor mats available to suit any type of business. Replacing worn mats and adding extra security will go a long ways in protecting your customers and your business.

Schedule Enough Workers to Handle the Crowd

Managing the crowd is a very important part of preparing for the holidays. Tensions are high this time of year. People are stressed out and it don’t take much to make someone upset. As a result, tempers flare and arguments break out between customers. Crowd management will help keep your shoppers happy and reduce the risks of these altercations and similar incidents from occurring.

Having extra employees will also prevent shoppers from standing in line for long periods when checking out or walking around the store looking for someone to help them when they need assistance. Talk to your employees about providing friendly and efficient customer service at all times and it will go a long ways in encouraging repeat customers after the holiday season ends.

Having enough workers to handle the crowd and creating a safe environment for your shoppers will help you prepare for the holidays and create a better shopping experience for your customers.